Hyphens in Domain Names
Any Internet marketer will tell you that the first step to setting up an Internet business is to get hold of a domain name. An experienced Internet marketer will tell you not to acquire just any domain name but a high quality generic dot com domain name. In reality, it is very hard to find a high quality unregistered generic dot com domain name. However, it is much easier to find a domain name with hyphens. The question is, is it recommended at all and what are the implications?
To answer this question, a quick recap of the qualities of an excellent domain name is necessary. Your preferred domain name should be related to your business. It should be easy to remember and ideally contain one or two good keywords in your industry. It should also not be in dispute. This is to say that it should not be infringing on anyone’s registered trademark or trademark rights. Hence, you cannot register “Microsofft.com,” despite the misspelling.
Having realized that the ideal generic dot com domain name in your industry is unavailable, do you then register a hyphenated version? For example if “golfequipment.com” is taken, do you register “golf-equipment.com”? The answer is an emphatic no; avoid hyphenated domains for the main reason that visitors to your website tend to make errors while typing your website address in the URL bar. Potential site visitors have to pause as they type to figure out where the hyphen should be. Many times, they end up at your competitor’s site and you loose. Only amateurs register hyphenated domain names. A professional, anyone who is serious with their online business, should keep away from hyphenated domain names.
If you cannot find an unregistered high quality generic domain, which is usually the case, find out if your preferred domain is in use. If it is not, you can search the Whois database to find out who the owner is and make them an offer to buy the domain name. If it is not for sale look for an alternative high quality generic domain name from the numerous domain marketplaces on the Internet.
However, there are some extremely rare cases when hyphenating a domain name may actually add value. This is mainly in a situation where the name may unintentionally appear to be a pun. For example, therapistonline.com could be punned to “the rapist online” yet the intention is “therapist online”. Another good example would be “therapistfinder.com”, with the same results. These are exceptional cases, and very rare at that, where adding a hyphen may actually add value. Otherwise, hyphenated domain names should not be an option.